Data Protection

Krikay Privacy Policy – Your information is safe with us

When you create an account or use Krikay's services, you provide us with certain information. This policy clearly explains how that information is stored, who can access it, and what rights you have.

Last Updated: January 2026

Your Data Core Security Principles

How Krikay Protects Your Privacy – At a Glance

SSL Encryption

All your data is encrypted with 256-bit SSL technology. No third party can access or read your information.

Your Data Is Never Sold

Your personal data is never sold to advertisers or third parties.

Minimal Data Collection

Only the information necessary to provide our services is collected. No additional data is requested.

Your Control

You can request to view, correct, or delete your data at any time by contacting our support team.

Cookie Transparency

We clearly disclose which cookies are used and why. Non-essential cookies can be declined.

Secure Storage

Your data is stored on secure servers and undergoes regular security checks.

1

Why This Policy Exists and Who It Applies To

This Privacy Policy ("Policy") applies to the Krikay platform and all associated services. By creating an account or using Krikay's services, you are deemed to have accepted the terms of this Policy.

We believe transparency is the foundation of trust. Nothing is hidden – this policy openly explains what your data is used for, who can access it, how long it is retained, and what rights you have.

This policy is provided in English for the convenience of users. In the event of any conflict, the English version shall prevail.

2

What Information Do We Collect?

Krikay collects only the information necessary to provide its services. We do not believe in gathering excessive or unnecessary data.

Information Provided at Registration

  • Full Name & Date of Birth
  • Email address & mobile number
  • Residential Address (Country & City)
  • Username & password (passwords are not stored directly – they are hashed)

During Identity Verification

  • Copy of National ID or Passport
  • Proof of Address Document
  • Proof of Payment Method Ownership

Automatically Collected Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Time spent on each page of the site
  • Login Time & Location

IP addresses and device information are primarily used to ensure security and prevent fraud.

3

How Is Your Information Used?

Krikay uses your information only for defined, legitimate purposes. No data is used beyond its stated scope.

Type of Information Purpose of Use Retention Period
Registration Information Account Management 5 years after account closure
Identity Documents KYC Verification As required by legal obligation
Transaction Information Payment Processing 7 years (financial regulations)
Gaming History Service Improvement For the duration of account activity
Device & IP Information Security & Fraud Prevention 90 days

Key Use Cases

  • Account creation, verification & management
  • Processing Deposits, Withdrawals & Transactions
  • Providing Customer Support
  • Fraud Detection and Prevention
  • Age & Identity Verification (KYC)
  • Responsible Gaming Monitoring
  • Fulfilling legal & regulatory obligations
4

Who May Your Information Be Shared With?

Krikay does not sell your information to advertisers or unrelated third parties. However, certain data may be shared with specific partners as necessary to operate our services.

When May Data Be Shared?

  • Payment Provider: Information Required for Transaction Processing
  • Game Software Providers: Game results & statistics (excluding personal identification)
  • KYC Services: Authorized Identity Verification Provider
  • Legal Authorities: Under court order or legal obligation
  • Anti-Money Laundering: As Required by Regulatory Authorities

Any third parties with whom data is shared must be bound by the same standard of confidentiality.

5

How Is Your Information Kept Secure?

Krikay follows industry-leading standards to protect your data, with multiple layers of security in place.

  • All data transmissions secured with 256-bit SSL/TLS encryption
  • Passwords are never stored in plain text — bcrypt hashing is used
  • Firewalls & Intrusion Detection Systems at Secure Data Centers
  • Two-Factor Authentication (2FA) Support
  • Regular Security Audits & Penetration Testing
  • Staff data access is strictly controlled – on a need-to-know basis only

In the event of a data breach, Krikay will notify affected users within 72 hours.

6

Cookies & Tracking Technologies

Krikay's website and app use cookies and similar technologies. Cookies are small text files stored in your browser.

Types of Cookies We Use

Essential Analytics Functional
  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Analytics Cookies: To understand which pages are visited most, helping us improve the site experience.
  • Functional Cookies: To remember your preferences (language, settings).

Cookies can be managed at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

7

Your Rights

As a Krikay user, you have several rights regarding your personal data. Contact our support team to exercise any of these rights.

  • Right to Access: You may request to know what data we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or outdated information
  • Right to Erasure: You may request deletion of your data under certain conditions
  • Right to Restrict Processing: You may request to restrict certain uses of your data
  • Right to Data Portability: You may request your data in a specified format
  • Right to Object: You may object to the use of your data for specific purposes

Krikay will respond to requests within 30 days. In complex cases, an additional 30 days may be required, and you will be informed accordingly.

8

Minor Protection

Krikay's services are intended for users aged 18 and above only. We do not knowingly collect information from minors.

If a minor is found to have registered on Krikay, their account will be immediately closed and all associated data will be deleted. If you believe a child has created an account, please contact our support team immediately.

9

Policy Changes

Krikay may update this Privacy Policy as needed. For significant changes, registered users will be notified by email and a notice will be posted on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.

The "Last Updated" date at the top of the page always reflects the most recent version.

10

Contact & Complaints

For any privacy-related questions, requests, or concerns, please contact the Krikay support team. We treat every privacy matter with the utmost seriousness.

  • Live Chat: Instant support available 24/7
  • Email: [email protected] – Response within 24 hours
  • Formal privacy requests are resolved within 30 days

For our related policies, visit our Terms and Conditions and Responsible Gaming View Page.

Your Privacy Our Responsibilities

At Krikay, your data is secure, your transactions are safe, and your gaming experience is fully trustworthy. Join us today.

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